Customer and Staff Code Conduct
All Staff and Customers are required to follow a Code Conduct that is respectful to their fellow Calgarians.
We ask that you follow all our company rules.
We have a strict No Refund Policy so please make sure you are 100% committed before booking one of our services.
If you wish to reschedule a riding lesson then we require a 24 hour Notice of Cancellation prior to the start of the lesson.
If we are unable to offer paid service do to Government Restrictions, Weather or Company Closure then a Rain Check will issued. All rain checks expire at the end of the season to which they were issued.
Our Riding Season ends every year on October 31. In the case of early closure then a rain check will be valid for the following season.
All riding lessons expire after one year from time of purchase.
For Information or Clarification please contact us at: email@example.com